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Expert Consulting for Business Continuity, Crisis Management and IT Disaster Recovery
As an award-winning business continuity advisory firm, we provide not only a comprehensive software platform but also expert consulting services. Our team of certified professionals is dedicated to enhancing the maturity and effectiveness of your resilience program, ensuring a well-rounded, robust approach to business continuity and IT disaster recovery.
Business Continuity Planning / Business Operational Resilience
In an industry characterised by complex supply chains and global dependencies, our client, a leading manufacturing and distribution enterprise, faced a formidable challenge when a series of unforeseen disruptions threatened to interrupt their operations.
Data Analytics Company
Our client a mid-sized financial institution, faced a severe setback when they fell victim to a sophisticated ransomware attack. The attack crippled their IT infrastructure, encrypted critical data, and brought business operations to a standstill.
View case studyWe have worked with the BCM Toolkit (powered by Morgan Solus Pty Ltd) for many years, and it has been instrumental in getting us where we are today with regards to BCM. The consulting team have a wealth of knowledge and experience and deal with similar type companies to ours so understand our business well and assist us with solutions when required. We also utilise them for annual simulation exercises which keep us on our toes and in line with regulation. We have over 300 users utilising the toolkit, and we find it extremely user friendly. It holds all the pertinent information required with reports and documents that can be downloaded easily. This is our go to tool for BCM and has a detailed audit trail. We don't utilise all the services it offers but it’s great to know they are there should we wish to."
"We thought we were prepared, but our first brush with a supply chain disruption proved otherwise. Post that event, Business Continuity Planning reshaped our strategy, making us more adaptive and resilient. Now, we're equipped to face challenges head-on with minimal disruption."
"Operational Resilience isn't just a buzzword. It's a game-changer. We've seen tangible improvements in our ability to adapt quickly to unforeseen events, ensuring minimal downtime and optimal production."
Business Continuity Management (BCM) is a comprehensive approach to ensure the critical functions of an organization to continue to operate in the face of disruptions or crises. It encompasses threat assessment, business impact analysis, and the development of resilience strategies, plans, and exercises.
In an increasingly complex and interconnected world, disruptions – whether natural, technological, or man-made – are inevitable. BCM prepares businesses to respond effectively to these challenges, minimising downtime, financial losses, and damage to reputation.
Business Continuity Management (BCM) and IT Disaster Recovery (IT DR) are closely related concepts but focus on different aspects of an organisation’s preparedness and response to disruptions.
BCM: Business Continuity Management focuses on ensuring the continuity of critical business functions and processes in the event of a disruption. This includes areas like finance, human resources, operations, supply chain, and facilities etc.
IT DR: IT Disaster Recovery is a subset of BCM, focusing specifically on the recovery of IT systems and data. It deals with restoring hardware, applications, data, and connectivity in a timely manner to support business continuity.
A typical business continuity programme includes, but is not limited to:
It’s advisable to review and update a business continuity plan (BCP) at least annually, or when there are significant changes to the business, its operations, or the environment it operates in. However, regular drills and exercises can provide insights for more frequent minor tweaks.
No. Businesses of all sizes can face disruptions.
While the scale and complexity of the business continuity plan might vary for each entity, the core principles apply universally – from startups to multinational corporations.
If your business has operations, processes, or functions whose disruption could lead to financial losses, reputational damage, regulatory penalties, or any other significant negative impacts, then you would certainly benefit from a good business continuity programme
While it’s certainly possible to develop a business continuity plan in-house, especially if you have the expertise, many organisations benefit from external consultants who bring in-depth knowledge, a fresh perspective, and best practices from various industries.
We also provide a complimentary, once-off, no-obligation 30-minute virtual session with one of our expert advisors. This one-time opportunity allows you to ask questions or seek advice on your program, ensuring you get the guidance you need.
Regular awareness, training, and simulations can help employees understand the benefits of Business Continuity and what their individual roles will be during a disruption.
Effective communication, leadership buy-in, and fostering a culture of resilience is also crucial.
The true test of BCM is how effectively an organisation can respond to and recover from disruptions. Regular testing, drills, and after-action reviews provide tangible metrics.
Feedback from stakeholders, downtime statistics, financial impact analyses, and whether the Recovery Time Objectives (RTO) of each recovery stage were achieved, can also offer valuable insights.